Today's competitive e-business marketplace requires
that your business uses the most efficient and reliable hosting
services. As client of ECSnap.com on the Internet today, you will reap
all the benefits of our state-of-the-art data center.
The Building
The physical environment necessary to keep the servers up and running
24 hours a day, 7 days a week is provided by Hostcentric's Internet
Data Centers. ECSnap.com uses a data center located on the West Coast
of the USA. The building is a class A, state of the art facility
datacenter which is earthquake proof.
Redundant High Bandwidth Connectivity
The West Coast Data Center is owned by Hostcentric, located at
Fremont, CA. The network capacity exceeds 2.5 Gigs of Internet
connectivity via DS3, OC3, OC12, and Gigabit Ethernet connections to a
wide variety of peer points and several transit providers. The
circuits are terminated in our data center on carrier class, Cisco
Systems 12000 routers.
Conditioned power
Power quality in the datacenter is ensured by multiple independent
Liebert UPS systems. Should the utility power fail, the mission
critical electrical loads at the datacenter are provided by the
Liebert UPS systems, which are configured with automatic static bypass
and manually operated full-maintenance bypass circuits. Each UPS
module has its own DC battery bank with sufficient capacity to sustain
its critical bus for periods exceeding 20 minutes without additional
power supply from utility or generator sources.
Standby generator: The electrical utility service (PG&E) is backed up
via a stand-by diesel power generator activated by an Onan automatic
transfer switch. The generator is a 750 KW Cummins-Onan, with
sufficient on-site fuel to run continuously for over 24 hours.
Network Security
The ECSnap network is a fully switched network. Traffic destined for a
website hosted on a server is sent only through switching equipment
necessary to deliver the information to that server. This minimizes
the risk of someone sniffing or capturing traffic being sent across
the network.
Our data center, was built from the ground up and is equipped with
various high capacity connections to multiple carriers to ensure
uptime and speed consistency and redundancy.
Regulated Climate Control
The data center's HVAC (Heating Ventilation Air Conditioning) system
is N+1 redundant. With full particle filtering and humidity control,
the environment is maintained at a cool 68° F to ensure a comfortable
environment for our servers.
The Network
As a Tier 1 ISP, Hostcentric has established extensive public and
private peering relationships. Peer points currently include the
Pacific Bell NAP and Palo Alto Internet Exchange. BGP4 is used for
optimal route selection and automatic fail over.
Network bandwidth is carefully monitored to ensure that customer
utilization does not exceed online capacity during peak Internet
traffic times.
Our datacenter "Cisco Powered Network" relies on redundant Cisco 12000
series routers and 6500 series switches at its core, and can be made
fully redundant all the way down to the customer server.
Dual core routers at the top layer connect to a layer-three, switched
backbone. This switching fabric connects to a layer two distribution
switch infrastructure that in turn connects to a bandwidth managing
"Officer". The bandwidth manager controls traffic from multiple layer
two switches mounted on the customer's rack that are connected to
individual servers. For additional redundancy, customers may be dual
homed by purchasing an additional Ethernet port and diverse cabling
that terminates on a second switch.
Hostcentric Officers provide traffic graphing and sophisticated
bandwidth management. To monitor their packet traffic customers are
provided with one bandwidth graph per Internet uplink connection.
Uptime
Hostcentric network operation centers are staffed 24 hours per day, 7
days each week by skilled technicians. Industry-leading service level
agreements highlight company guarantees like 100% network uptime.
Server hardware
The servers we are using are Dual P4/Xeon at least 2.6 GHz with 1.5 or
2 GB memory, SCSI hard drives in RAID and backups. Each server is
using a gigabit network card.
Standby Servers
We keep spare servers on-line of all CPU configurations. If a server
were to experience a hardware failure, we would turn a key, grab the
handle on the drive, pull it out, and insert it into an identical
standby CPU. We would then reboot the second machine and the server
would be up and running again in a matter of minutes.
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