Dictionary
of web hosting terms
Plan Price
The price is the amount of money you'll need
to purchase our service. Our web hosting plan
prices are paid annually.
Account Setup
Setup is the preliminary act of preparing a
resource for a productive run which requires
some type of adjustment or additional
configuring. The price for setup includes the
human work involved in machine adjustments,
consumables used and also the defective items
produced while finalizing the setup process.
Money-back
Guarantee
We offer a 15 day money-back guarantee for all
our web hosting clients, which means that in
this period you can have your money refunded.
Anything after these 15 days is non-refundable
(Domain names are non-refundable once
registered).
Disk Space
Disk space is the amount of storage you get
when signing up for a web hosting account. It
can be used for uploading any type of files -
everything from text documents, to .html
documents, to pictures.
Traffic
Traffic is the term used to describe the
amount of data transferred and the number of
visits made to a web site at a given period.
The level of traffic is the main guide-line
which determines which infrastructure you
require for your personal or business web
site. It is also what determines the price
you'll have to pay your Internet Service
Provider for the traffic consumed over that
given period of time.
Domain
name registration
Domain registration is the process of
registering a unique name which will identify
your web site. Domain names must have an
extension, where .com .net and .org are the
most popular ones. When registering a domain
name, users should keep in mind that domains
are tied to name servers, which direct to
which IP address the domain should point. Any
server can have multiple domain names, but a
domain name can only point to one server.
Technical support
Technical support is somebody to call, e-mail
or message when something with the service
you're using has gone wrong, or you don't seem
to know how to complete a given task and would
like professional assistance.
Extensive
online documentation
We have written and compiled one of the
biggest online documentaries available on the
Internet today. We have various FAQ's
(Frequently Asked Questions) and tutorials
available to all our users.
Integrated
ticketing system
ECSnap has developed and integrated an online
ticketing system for all its users. Should you
ever experience any technical difficulties,
feel free to post an online trouble ticket at
www.propersupport.com. Our experienced team of
technicians will solve your problem in an
average of 15 minutes.
1 hour
response guarantee
ECSnap guarantees that all your requests,
whether sales or support related, will be
answered in a time span of no more than 60
minutes.
Hosted domains
ECSnap is proud to announce that we can host
virtually any top level domain. No matter if
you're extension is .co.uk, .us, or even .fj!
We can host up to 3 domain names on a single
accounts (Corporate web hosting plan only).
Subdomain
Subdomain is subsection of a domain. One such
example of subdomain would be
john.yourdomain.com.
Custom MX and A
records
MX Record (Mail Exchange Record)- Mail Server
records designate the mailservers that will
handle mail for a given domain. Should a user
have more than one mailserver, MX records can
also specify the order in which the
mailservers will be used as primary,
secondary, backup and so on. An A record is a
DNS Address resource record. It maps a host's
name to its address and specifies the Internet
Protocol address (in dotted decimal form) of
the host. Each host address should have one A
record.
Site Studio
Our free advanced online web site builder will
help you create and modify your brand new web
page with ease! Site Studio has been optimized
to guarantee your easy and pleasant work with
web pages. Now you can have a web site up and
running in 30 minutes!
FrontPage
Extensions support
FrontPage® is a Microsoft® product. It's
software built for web publishing and it's
main priority is that it allows HTML
programmers a visual perspective when creating
web documents. FrontPage's capabilities are
fairly decent for building, for example, the
essential HTML tables. It also allows users to
FTP documents to a web server, giving them the
ability to view their web pages online. A
server with FrontPage® compatibility will
allow it's users to edit their site using
Microsoft® FrontPage®. This also allows them
to make use of a special built-in features
that use FrontPage Extensions (FrontPage
Extensions Server add-ons which allows users
to make use of pre-defined functions such as
hit counters, Java buttons and form
validation).
For more information about Microsoft® Office
FrontPage® please visit
http://www.microsoft.com/FrontPage/.
POP3 e-mail accounts
POP (Post Office Protocol) refers to the
protocol commonly used by e-mail software (for
example Outlook Express) to retrieve e-mail
from a mail server. POP3 is currently the most
common e-mail standard.
E-mail aliases
E-mail aliases can be setup as additional
e-mail accounts, all under one domain name.
If, for example, your primary e-mail is mymail@example.com
and you'd like to add a secondary mail to your
mailing account you can use an e-mail alias to
set up your second e-mail address as backup@example.com.
Mailing lists
A mailing list is a system which allows people
to send an e-mail to one address, where their
message and/or attachments are copied and then
resent to all of the other subscribers in that
particular mailing list
Web e-mail
All our clients receive access to the our web
mail. It's a free web-based e-mail system for
easy and quick access to your mailbox. It can
be used from anywhere and at any time, no
e-mail client is required.
POP3
A mail server that supports the POP3 protocol.
Used for retrieval and sending of e-mail
messages using the POP3 protocol.
SMTP
An SMTP server is a mail server that supports
the SMTP protocol for e-mail transfer.
Autoresponder
e-mails
An e-mail autoresponder is a special function
that automatically returns a pre written
templated message to anyone who sends e-mail
to a particular e-mail address. E-mail
autoresponders are widely used for the purpose
of responding to visitor comments and
suggestions in a pre-made, templated answer.
Catch-all e-mails
Catch-all e-mail is used to directs e-mail
sent to any user (existing or not) on your
e-mail list. This means that should an e-mail
ever be sent to any address with @yourdomain.com
at the end, the mail will be received and
sorted in a special mailbox of your choice.
Anti-Virus protection
Software installed on a machine to prevent the
introduction of viruses. Will also detect
their presence and repair or remove them.
Virus is a software that is covertly
introduced on to a computer system with the
intent of corrupting data or inhibiting the
normal operation of the system or network.
MySQL
MySQL is a multi-user SQL (Structured Query
Language) database server. MySQL is quite a
common database, proving APIs (application
program interface) for such languages as C,
C++, Java, Perl, PHP and Python. Information
in the database is stored and retrieved using
SQL.
phpMyAdmin
phpMyAdmin is a tool written in PHP intended
specifically to handle the administration of
MySQL over the Internet. It can create and
drop databases, it can edit tables (create,
drop, modify) and fields, execute an SQL
statement, manage privileges and also export
data into various formats.
Perl
Perl (short for Practical Extraction and
Report Language) is a general-purpose
programming language invented by Larry Wall in
1987. With way over one million users around
the globe, it's not hard to see why it has
become the language of choice for Web
development, text processing, Internet
services and even mail filtering, graphical
programming, systems administration, and every
other common task requiring portable and
easily-developed solutions.
PHP
PHP (a recursive acronym for PHP: Hypertext
Preprocessor) is a server-side HTML embedded
scripting language, used to create dynamic Web
pages. A dynamic Web page is a page that can
interact with the user viewing it, so that
each page visitor sees specially customized
information. PHP is open source and freely
available for (primarily) use on Linux (UNIX)
Web servers. It is also a great alternative to
Microsoft's Active Server Pages (ASP)
technology. The PHP script is embedded within
a Web page along with its HTML, just like ASP
is. Before the page resolves, the Web server
calls PHP to interpret and perform the
operations called for in the PHP script. Any
HTML page scripted in PHP is typically given a
file name suffix of ".php," ".php4," or ".phtml.".
Over 3500 Perl
modules
A Perl module is a reusable package defined in
a library file whose name is the same as the
name of the package (with a .pm on the end)
Crontab
Crontab is a Unix command for scheduling jobs
which will be executed sometime in the future.
A cron is usually used to schedule a task that
is executed periodically - for example, to
send out an e-mail message to specified people
every month. Being a daemon process, it runs
continuously, waiting for specific events to
occur.
Advanced Control
Panel
Our advanced Control Panel is a great way to
manage your hosting account. It's packed with
features and will help you relieve your web
hosting efforts.
FTP
File Transfer Protocol - Primarily used for
uploading or downloading files to and from
remote computer systems on a network using
TCP/IP, such as the Internet. An FTP account
consists of a username and password, which is
used to login to a users FTP archive or to be
able to access it with a software program (FTP
client or a HTML editor).
File manager
Our web-based file manager is a browsing,
uploading and downloading tool, specifically
designed for the needs of new users. Using the
web-based file manager, they can execute
specific file-related commands with ease.
Custom Error 404 page
A HTML Error 404 means a request was made for
a file (or an object) and it was not found on
the queried server. The most common reasons
for such an error are : Moved pages, renamed
pages, general user or server mistyping, and
also the fact that some operating systems are
case sensitive.
Password Protected Directories
Password protected directories allow you to
protect information on your web site by
specifying a single user or multi-user
password protected directory. Password
protected directories will allow you to store
information online that will not be accessible
to the general site visitor. This feature is a
great tool in giving specific people a place
to log into on your site and view
documentation that is for them only.
Instant account activation
Your account will be active immediately after
you've filled out our signup form. Users can
access it instantly and begin work on their
web store straight away.
SSL
Certificate generation
Secure Sockets Layer. Allows encrypted,
authenticated communications over the Web. SSL
provides security in online commerce. URL's
starting with "https://" indicate the
utilization of SSL.
SSL certificate generation is the process of
generation an unsigned SSL certificate code,
before sending it to an authorized registrar
for approval.
SSI
Server-Side Include (SSI) is a command in the
form of an HTML comment that communicates with
the web server and performs a task as part of
the page download. Different servers support
different commands and there is no official
standard yet. If the web page you're visiting
has a .shtml extension it's likely the page
was generated partially with SSI commands.
SSH
SSH means Secure Shell and it allows you to
securely access your web site using the SSH
encryption software. Very useful for advanced
web developers.
Unrestricted bandwidth
Unrestricted bandwidth means that you can use
the maximum of our bandwidth connection
available speed at a given moment. We haven't
set a bandwidth cap and the data transfer,
it's fully unrestricted.
Raw
access and error logs
Error log - An error log records any abnormal
activity on a web site or web server. It's
common for different sites or servers to
generate custom error logs, reflecting the use
and abuse of the system. Systems
administrators have to rely on such logs and
are responsible for retrieving and examining
them for any errors. Access logs are simply
log every visit to your site and all the hits
inside the site itself.
Traffic stats -
WebAlizer
Our traffic stats utility compiles several
reports with graphics and text for each
processed month. The Webalizer produces
several reports (html) and graphics for each
month processed. In addition, a summary page
is generated for the current and previous
months (up to 12). The yearly (index) report
shows statistics for a 12-month period, and
links to each month. The monthly report has
detailed statistics for that month with
additional links to any URL's and referrers
found.
Detailed
bandwidth stats
All our users can have access to a detailed
summary of their bandwidth stats.
Stable Linux
with Apache
Linux is currently the most popular,
freely-distributable open source operating
system, which can runs on a number of hardware
platforms. The Linux kernel was originally
developed by Linus Torvalds. Since it is free
of charge, and because it has such a high
platform compatibility (this includes PCs and
Macintoshes), Linux has become an extremely
popular alternative to payed operating
platforms. Apache is a freely distributed Web
server that is available under an "open
source" license. According to a popular web
server survey 60% of web sites on the World
Wide Web are using Apache, easily making
Apache more widely used than all other Web
servers combined.
2.5 GBits network
connectivity
The internet connection speed is currently one
of the fastest available - 2.5 Gbits. This is
the total connectivity that our network
provider located in Fremont/California has
with the outside world.
Daily data back-up
We treat our clients information with the
utmost care. That's the reason why we backup
all the info on our servers on a daily basis.
Should there be any technical issue, we can
restore all the info from the previous day.
UPS & diesel back-up
generator
We have a powerful UPS's and diesel backup
electricity generator, should we ever
experience a prolonged power outage.