Unlimited Operators
Unlimited Departments
Unlimited Users

Trouble Tickets
Auto-Assign to Operator
Easy to use Interface
Ticket Urgency
Open/Close Tickets
Auto E-Mail Notification of Responses
Implementation to your Website

FAQ
Unlimited Topics
Unlimited FAQs
Assign FAQs to Topics
Implementation to your Website

Administration
View Operators Status
View all Transcripts
Alter Polling of Operators
Change sorting of Topics
Easily Upload new Icons
Easily Assign Icons to Departments

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